Contact
Got a question about risk controls or broker compatibility?
Send a message and we'll come back to you with a straight, technical answer — no sales scripts.
Send us a message
We typically respond within one business day. For urgent technical issues on an active subscription, use the subject line 'URGENT' and we'll prioritise your ticket.
Other ways to reach us
Zenqoras · Oginga Odinga Street, Kisumu 40100, Kenya · info@zenqoras.info · +254 712 345678 · Monday–Friday 08:00–17:00, Saturday 09:00–13:00
Common questions before getting in touch
If your question is here, you'll have an answer in seconds rather than waiting for a reply.
Which brokers are currently supported?
Zenqoras currently integrates with brokers offering FIX API or REST API connectivity. We support a validated list of brokers — contact us with your broker's name and we'll confirm compatibility or give you an honest timeline if it's on the roadmap.
Can I request a live demo before subscribing?
Yes. We offer a 14-day demo environment with one strategy slot and synthetic data backtesting. Request access through this form and we'll set it up within one business day.
Do you offer on-site support in Kisumu?
For Desk-tier clients, we can arrange a scheduled in-person session at our Kisumu office on Oginga Odinga Street. All other support is handled remotely via email and scheduled video calls.